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Frequently Asked Questions

Payment

We kindly request that you place your order at least 2 weeks prior to the collection date. A 100% deposit is required for new customers.
If you need to cancel your order, please do so as soon as possible. The full deposit will be refundable if the cancellation is made at least 5 days in advance. Half deposit will be refundable if the cancellation made 3 days in advance.
Payment is made via Twint or bank account:

TWINT
+41 76 471 51 15

BANK ACCOUNT
IBAN: CH89 0023 2232 1420 4901 P
Angelina Nesterova
Weststrasse 23, 5432 Neuenhof

Storage

All deserts should be stored in the fridge, unless otherwise stated. 
Cakes and other desserts should be consumed within the first 72 hours once ready. 

Allergens

All cakes are freshly prepared and contain, among other things, eggs, flour, chocolate (may contain traces of nuts) and dairy products.
If you suffer from lactose intolerance, gluten or other intolerance, please contact me before ordering.

Collection & Delivery

Collection is from Neuenhof. The pickup time should be agreed in advance. 
Please notify us at least 30 minutes before your arrival.
Delivery is 1 CHF per km (your way and back way).
I deliver when there is an opportunity, sometimes I do not deliver due to workload.